CAN I STILL PURCHASE FROM YOUR WEBSITE?
Yes! We’re currently still able to accept orders and ship internationally. We’d recommend ordering to addresses that you know you’ll be able to access, such as your home, as opposed to business addresses that may have restricted access.
ARE YOU GUYS SHIPPING AS NORMAL?
We’re trying to. Our carriers are informing us of the changing circumstances that they face on a daily basis; minor delays are happening internationally.
Our most recent update is that we’re currently only shipping from our warehouses from Monday to Friday. This means orders placed on a Friday will be dispatched on the following Monday, so don’t panic if you don’t receive your shipping confirmation over the weekend!
We’ll be sure to communicate any significant delays with you using the email address that you enter at checkout.
SHOULD I BE WORRIED ABOUT SHOPPING ONLINE?
- The World Health Organisation (WHO) has advised that people receiving parcels are not at risk of contracting the coronavirus.
- Our delivery services have plans in place for a no contact drop-off service removing the need for direct contact for both parties.
*Australia Post nationally and domestically has been practising these measures since the beginning of March.
- Although some countries have closed their borders, this measure applies to people and not goods. Your order will therefore be able to arrive safely, and we very much appreciate your patience if it is delayed
Please take the necessary precautions to protect yourself and those around you. Stay safe and thank you for your incredible loyalty and support.
<3 STAY SHREDDED TEAM
TLDR (TOO LONG DIDN'T READ)
BUSINESS IS RUNNING AS USUAL! :)
I HAVE MORE QUESTIONS
Please contact our support team here : firstname.lastname@example.org